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International Shipping

  • International delivery charges
  • Delivery time frames
  • Duty, customs tariffs, taxes, and VAT
  • Unclaimed or refused packages
  • Address inaccuracy
  • Tracking the status of your order
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    International delivery charges

    International deliveries are shipped via air courier. International shipping costs are determined according to the total value of your order and will be automatically updated at the point of check-out.

    To understand what your shipping costs are, first identify the zonal classification of your destination within the Zonal Classification Chart and then refer to the rates in the chart below. We do not ship to countries not listed in our Zonal Classification Chart . Shipping fees are not inclusive of any import duties, tariffs, taxes, VAT and related charges; see section on Duty, customs tariffs, taxes, and VAT for details.

     

    Order TotalRates According to Zones (S$)
    ABCDEFGHIJ
    up to S$100 10 16 22 20 24 25 28 32 49 36
    S$100.01 - S$150 14 19 26 24 28 30 36 40 62 42
    S$150.01 - S$200 16 22 30 28 33 35 44 48 76 56
    S$200.01 – S$300 22 28 36 34 39 40 56 60 89 68
    S$300.01 and up 28 34 42 40 45 45 66 70 101 80


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    Delivery time frames

    International shipping will take between 5 - 14 days, depending on your destination. Some destinations may, however, take longer than 14 days; please refer to the Zonal Classification Chart for an estimate.

    Note that shipping windows are estimates and delivery dates cannot be guaranteed. Your items may also be subject to inspection by your local customs at the point of import, which will require additional time to reach you.

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    Duty, customs tariffs, taxes, and VAT

    International customers are responsible for any applicable import duties, custom tariffs, taxes and VAT which may be are levied once your package reaches your country. MEV ships your package DDU, "duties and taxes unpaid", and does not collect the duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.

    If you refuse the items at the time of delivery, you will be charged the "return way" shipping costs (as charged by the shipping company and may cost more than the "to" charges), in addition to the original shipping charge that was paid to us to send the order.

    We recommend that you please contact your local customs office for your country's regulations and policies regarding textile imports.

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    Unclaimed or refused packages

    All unclaimed or refused shipments returned to us by the shipping company are subject to "return way" shipping costs (as charged by the shipping company and may cost more than the "to" charges) plus the original shipping charge that was paid by us to send the order. There are no restocking fees or refunds due for unclaimed parcels.

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    Address inaccuracy

    Please ensure the address you have provided is correct. Parcels non-deliverable will be sent back to MEV. In such instances, you will be charged the "return way" mailing costs (as charged by the postal company and may cost more than the "to" charges), in addition to the original shipping charge that was paid to us to send the order.

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    Tracking the status of your order

    When your purchase has been shipped from the warehouse, you will receive a second email with tracking details.

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